Support

Email support@selekoh.app. One person answers, usually within a day.

Workshops and businesses: partners@selekoh.app.

Common questions

Recording stopped in the background

iOS Settings → Selekoh → Location must be Always, and Background App Refresh on. Low Power Mode also throttles GPS.

I can't see my friends on the live map

Everyone must have joined the same event and be signed in. The leader starts the group ride from the event page; members then see Open group ride.

Delete my account

In the app: Together → your profile → Delete account. Everything Selekoh keeps about you in the cloud is removed at once. Rides on your phone stay with you.

Privacy

What is collected and why: selekoh.app/privacy.

More answers in the app: Settings → Help & feedback → FAQ.